THE ELORA

Additional Information:
Indoor use only. Recommended to keep away from direct sunlight and moisture to preserve the wool, finish and fabric colour.

Made with 100% local, Merino wool, a natural and sustainable fibre developed through WoolDreamers. Slight variations in the wool texture and hand-finished details are a mark of its handmade nature.

How to care for:
Brush gently with a soft wool brush or vacuum carefully with a soft brush attachment. Avoid abrasive materials or harsh cleaners that may damage the wool surface. Professional upholstery cleaning only.

Lead Time:
We make all of our products to order. The current lead time is 6-12 weeks for production.
Production and lead time begins with payment receipt.

Order is final once invoice payment has been made. Once production has begun, any payment made is non-refundable. Please choose carefully, as all of our pieces are hand made to order.

Shipping:
The LAB by Marta de la Rica ships worldwide.

We offer a White Glove service on all our bespoke items. Get in touch for shipping quotes.

On acceptance of an order, we may confirm the period of shipment or delivery. This is subject to change depending on your destination and any circumstances that are out of the control of The LAB.

For international deliveries, The LAB takes no responsibility for any taxes or duties incurred once the products leave the hands of The LAB.

Please inspect all products upon delivery. Report any damage, shortage, or discrepancy in writing to your sales representative or hello@martadelarica.es within three business days and before installation. If damage occurred during shipping, retain all packaging. Claims will be reviewed on a case-by-case basis.